Our Cost-Management Team
Our cost-management team consists of leaders in the industry. Our clients see us as creative problem solvers who innovate to meet the current and long term objectives of their organization. Successfully collaborating with our clients to transform their document output, energy expenditures, and telecommunications environments into high-performing business areas is what we do best. Our executive team is highlighted below.
Michael Rogers
Michael RogersPartner
Michael has attained a highly successful track record of consulting and client development experience. Michael brings over 20 years of Information Technology and consulting expertise in the formation of technology based solutions ranging from planning and design to implementation, outsourcing, and management.

What sets Michael apart in his consultative role is his commitment to establishing mutually beneficial business relationships based on a firm foundation rooted in his belief-system of leadership through servant hood. Quality performance, in-depth knowledge, and commitment to personal excellence are components consistently delivered when Michael is in the driver’s seat making way for you.

Dustin Whitehead
Dustin WhiteheadPartner
Dustin started out working as a technician at Danka Office Imaging and quickly worked his way to systems engineer within 3 years and then high volume systems analyst a year later. He then went to Ikon Office Solutions to successfully launch a new product as a National Production Analyst covering the western half of the US. He then started his own consulting company until he built it up and merged it with Freedom Profit Recovery in order to build their service delivery/technology infrastructure where he has been since 2006 as the Chief Technology Officer and serves on the Board of Directors.

In June of 2011 he headed up the creation of the FPR Foundation, which is a 501c3 charitable organization that was established to assist those in need in the community.

Brent Newton
Brent NewtonPartner
Brent has been an integral part of Freedom Profit Recovery since its beginning.

His work passion is found in the software design, marketing and graphical side of the business. In alignment with his passions, his focus has been primarily in the design and fulfillment of technology and marketing tools relative to the consulting organization.

David Potts
David PottsSenior Consultant
David serves as a consultant for FPR. In his role, he is responsible for fostering new relationships with clients and ensuring client satisfaction. He brings an excellent track record of working with Fortune 500 size clients on business process improvements that deliver reduced operating expenses. David lives in Fort Worth with his wife and two children and loves spending time with his family & actively serving in his church.
Nathan Webb
Nathan WebbConsultant
Nathan brings over 25 years of experience helping businesses improve their financial operations through strong client relationships and practical consulting. Passionate about creating new connections, Nathan focuses on understanding client needs and delivering solutions that make financial and operational management easier and more effective.
Cass Boler
Cass BolerClient Account Manager
Cass serves as a Client Account Manager at FPR, acting as a key communication bridge between clients and the organization to support seamless day-to-day interactions and ensure client satisfaction. With years of experience at FPR, he brings a strong background in account management, is known for his proactive approach and commitment to service excellence.

Based in the Richardson area, Cass enjoys exploring the local art scene, coaching, and spending quality time with his young son.

Chris Erwin
Chris ErwinSenior Client Support Manager
Chris serves as a Senior Client Support Manager for FPR. In his role, he is engaged as a communication bridge for the day-to-day interaction between clients and FPR, to ensure client satisfaction. He brings an excellent background in sales and account management.

Chris lives in the Carrollton area with his lovely wife and amazing daughter.

David Strickland
David StricklandClient Support Representative
David functions as a CSR for FPR. His job is to make sure that the level of service delivered to FPR clients and potential clients exceeds their expectations. One of his personal desires is to successfully assist FPR clients and consultants reach their goals.

David is from Georgia and is a relatively new transplant to the metroplex. He is a graduate of Young Harris Methodist College and the University of Georgia and is an avid reader and college football fan.

Eric Erhardt
Eric ErhardtSR Application Architect
Eric operates as the resident smart guy. He manages the IT infrastructure and software application development used to manage and improve the overall deliverable to FPR clients. He most appreciates the day to day challenges that his role throws his way.

Originally, Eric is from Los Angeles, CA. He received his Bachelor of Science in Business and Information Systems from the University of Washington, and is MCSE and MCSA Microsoft. He loves his family and dogs and the outdoors.

Ed Dubay
Ed DubaySR Project Manager
Ed started his career with Xerox at age 17 following 2 years of High school electronics. His 21-year Xerox career included role as copier technician, District Trainer, Field Engineer and Production Sales Analyst. Then he worked with IKON for 4 years and Canon 2 years as Production Sales Analyst. The last 10 years, he has successfully worked with FPR a Senior Solutions Manager. This equates to over 35 years experience in Document Output service, sales and support.

He enjoys home renovation projects, his farm and his beautiful wife Sonia.

John Payne
John PayneLead Technician
John is a pioneer in the printing industry, with experience starting back in 1997. He specializes in HP products and has over 200 certifications in HP, Kyocera and Sharp. He has worked as a field technician and a bench technician and knows the in’s and out’s of the print industry.

He is married to his lovely wife Lori and has two boys, Skyler and Corey. In his free time, he enjoys all forms of aviation. He became a pilot at the age of 19 and still flies today. He also enjoys building and flying model aircraft.

Lenette Nance
Lenette NanceController
Lenette is the Corporate Controller for FPR. Based in Dallas Lenette is a Senior Financial Executive with more than 25 years of experience leading and managing the accounting, financial reporting, financial analysis, strategic planning, financing, process re-engineering and asset management functions for multiple business organizations of varying industries and sizes. Lenette is a trusted executive and a strong partner to senior management. Her breadth and depth of experience, work ethic, and can-do attitude have made her extremely adept to meeting the financial and operational needs in a rapidly changing business environment like FPR.
Stacy Burnard
Stacy BurnardClient Support Manager
Stacy manages day-to-day operations for FPR relative to service delivery, data management and client reconciliations. With two children, she has spent most of her life in the D/FW area. Stacy loves being involved in a little bit of everything to make sure all actions required are performed. “I love my FPR Family too!”

Stacy loves boating, bowling, 4-wheeling and mudding.

Tami Smitherman
Tami SmithermanAccounting
Tami is primarily in charge of all accounts payable.

She has been an asset to the company for 8 years. She enjoys spending time with her family, DIY projects, and cooking. She has 3 beautiful daughters and an incredibly cool husband.

Kevin McKeen
Kevin McKeenClient Support
Kevin has spent over twenty years in the office product and business machines arena through industry-specific software and buying groups. His experiences includes client services, software support, training/implementation, software sales, IT product/project management and national accounts.

Over the years his travels have allowed him to cover the US and Canada to help clients customize their specific business needs through software and process implementation.

His mission is to build business relationships, analyze client needs/requests and deliver a great client experience.

Darren Staton
Darren StatonClient Support
Since joining FPR in 2022, Darren has performed with excellence as a Client Support representative. With over 40 years of professional client interaction, he has also more than ten years of experience specifically in the office equipment field. His task oriented, dedicated and a results-driven approach make him an invaluable asset to the team. He is a self-motivated individual who believes strongly in achieving corporate success. His personal goals include operating at the highest level of productivity, while ensuring optimal client satisfaction.
Stew Bigham
Stew BighamClient Support
As a Client Support representative at FPR, Stew leverages over two decades of expertise in the customer-service industry building lasting client relationships and delivering measurable results. With 24 years of experience as a business owner and consultant, along with a strong background in sales and account management, Stew brings a proactive, client-focused approach to every engagement. Known for his ability to understand client goals and craft tailored solutions, he has earned a reputation for exceptional service and reliable execution.

A proud Texan based in the Dallas–Fort Worth area, Stew is a graduate of Howard Payne University. Outside of work, he is a passionate Dallas Cowboys supporter who enjoys football at both the NFL and college levels. In his downtime, Stew can often be found on the golf course or unwinding by the pool or beach with family and friends.

Shelly Gribble
Shelly GribbleClient Support
Shelly is primarily responsible for dispatching and managing service and support requests for FPR clients. In her role, she enjoys getting to know and work with vendors and clients on a daily basis.

She also enjoys time with her kids and grandbabies, watching football, going to the races and music.

Colleen Wyatt
Colleen WyattClient Support
Colleen is primarily responsible for managing service and support requests for FPR clients.

She is from the DFW area and comes from a very close family. She enjoys spending time with her two daughters. Prior to FPR, she spent over twenty years working in accounting within the automotive industry.

Jordan Creson
Jordan CresonClient Support
Jordan is a dedicated and organized team member who plays a vital role in supporting our clients and maintaining efficient office operations. With a focus on data accuracy and customer satisfaction, Jordan handles a variety of tasks including data entry, order processing, and client support.

A long-time resident of the DFW area, Jordan enjoys spending quality time with family and exploring creative outlets.

Lauren Keen
Lauren KeenClient Support
Lauren is a member of FPR’s Client Support team, where she assists with client needs and helps support day-to-day operations.

Originally from Lubbock, Lauren now calls the DFW area home. Outside of work she enjoys spending time with her partner of six years and their three-year-old son.

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