Faulty Document Output Management is Costing You | The Challenge

While just about all companies produce documents, nearly all of those overspend and lack the valuable resources required to effectively leverage their document output management. This is evidenced by the fact that few companies can accurately quantify their aggregate document output volume or net expense. Few possess the span of expertise required to accurately assess this area of their business.

The Real Agenda.

Compounding the problem is the fact that manufacturers, re-sellers and service providers survive by quota-based selling. The denominator of success of every vendor attempting to introduce themselves into your organization is directly proportional to the quantity of units they successfully sell you. Ensuring that the core motives behind vendor recommendations are truly in alignment with your organizations’ best interests is the relentless challenge your team faces. Misaligned objectives create areas of exposure for excess spend and inefficient business environments.

A State of Flux.

While the mirage of nirvana may present itself, for most, it quickly evaporates. Without continual oversight, most document output environments naturally evolve into a costly, mismanaged operating expense. As the dynamics of the organization present themselves, so must this portion of your business be able to move with fluidity. The document output management infrastructure is a moving target requiring continual top-level management. Failure to do so results in misaligned lease agreements, unmanaged maintenance agreements, and a host of other pitfalls.

Decentralized Approach.

Traditionally, the entire scope of the document output infrastructure is managed via three to four disparate departments: procurement, operations, finance and IT. Technological convergence in the marketplace is forcing companies to address this area of their business. Unfortunately, companies rely on equipment manufacturers and office suppliers to recommend “solutions”, whose economic engine is directly proportional to the quantity of units they sell. None of these suppliers are incented to reduce devices, costs or volumes.

Most company’s will agree that managing print output is a major headache and a low priority. In addition, they realize that they do not have the internal expertise to effect change or buying power to drive cost savings.